These website standard terms and conditions written on this webpage shall manage your use of our website, sprouts.ae. By using this website, you agreed to accept all terms and conditions written in here. You must not use this website if you disagree with any of these website standard terms and conditions.

This website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this website if you a minor.

1. Intellectual Property Rights

Other than content you own, which you may have opted to include on this website, under these terms, sprouts and/ or its licensors own all rights to the intellectual property and material contained in this website, and such rights are reserved.

You are granted a limited license only, subject to the restrictions provided in these terms, for purposes of viewing the material contained on this website.

1. When you register to use the sprouts web store site make sure that you registered the correct details and complete.
2. You may not use as a username the name of another person or entity that is not lawfully available for use.
3. You must not sell, rent or sub-license material from the website.
4. You must not show any material from the website in public.
5. We sell products and services on our website.
6. All products and services are provided by us.
7. All products and services are not available for trial
8. We are guarantee you our product availability, accuracy of products descriptions, accuracy of products prices.
9. Changes products or services and prices at any time.

 

2. Restrictions

Certain areas of this websites are restricted from access by you and sprouts may further restrict access by you to any areas of this website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this website are confidential and you must maintain confidentiality of such information.

 

3.User’s and Content

In this website standard terms and conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this website. Your content must be your own and must not be infringing on any third party’s rights. SPROUTS reserves the right to remove any of your content from this website at any time, and for any reason, without notice.

Users can sign up for an account in our websites, users also can’t publish anything in this website.

 

4. Mininum for Home Delivery

Delivery will be made to the address specified when you complete the order, at point of delivery, identity verification of the Consignee by sighting either passport, emirates ID or driving license, will be required by our courier partners.

4.1 Minimum purchase amount should be at least Dhs 30.00 with additional service charge of Dhs 5.00

4.2 If you reached Purchase Amount of Dhs 100.00 the service charge is FREE.

Cigarette’s cannot be sold to any person under age of 18 as required by the Law.

NOTE: The Actual quantity for fresh products (such as meat/chicken/fish/fruits and vegetables etc.) may slightly vary depending on the actual weight.

 

5. Modes of Payment

Payments for your products will be taken at the time you place your order; payments are done via:

5.1 Cash on Delivery

5.2 Card on Delivery

5.3 Online Payment

 

6. Acceptance, Cancelling & Refund Order

Upon your order from us, we will send you an order acknowledgement email detailing the products you have ordered, at this point, a contract will be made between us for you that you have ordered from us.

6.1 For cancelling; 30 minutes after submitting your order is not possible to cancel, make sure before submitting your order, please double check your item.

6.2 For refundable; if you are requesting to cancel, however the online transactions charges will not be refunded the cost of delivery charge and the item will be refunded after 48hrs.

6.3 No exchange and refund for this item like meat, chicken, fish, fresh food.

6.4 For Non Perishable goods (eg: cleaning products, toiletries, etc.)

Period to return within 24hrs to 48 hrs.

 

7. Variation of Terms

Sprouts is permitted to revise these terms at any time as it sees fit , and using this website you are expected to review such terms on a regular basis to ensure you understand all terms and conditions governing use of this website.

We reserve the right to do terminate user account if they abuse our website or violate terms and conditions.

Upon termination. you will not be able to order products on our website if your account is already suspended or closed.

 

8. Limitation of Liability

Sprouts will not be liable to you in relation to the contents of, our use of, or otherwise in connection with, this website.

In no event shall sprouts, nor any of its supervisors, managers and employees, shall be held liable for anything arising out or in any way connected with your use of this website whether such liability is under contract. sprouts including its supervisors, managers, employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website.

 

9. Disclaimers

These terms, including any legal notices and disclaimers contained on this website, constitute the entire agreement between sprouts and you in relation to your use of this website, and supersede all prior agreements and understandings with respect to the same.

These website is provided ‘’as is ‘’, with all faults and sprouts makes no express or implied representatives or warranties, of any kind related to this website or the materials contained on this website.

 

10. Governing Law and Jurisdiction

These terms will be governed by and interpreted in accordance with the laws of the United Arab Emirates, and you submit to the non – exclusive jurisdiction of the state and federal courts located in United Arab Emirates for the resolution of any disputes.

Our failure to enforce any rights of provision of these terms will not be considered a waiver of these rights.